The city of Ontario, California, a rising logistics and warehouse hub, wanted to strengthen its emergency response capability. After upgrading to Juvare’s WebEOC emergency management system, the city discovered that the platform’s ease of use resulted in swift adoption by emergency response personnel, enabling access to the platform’s numerous workflow and operational benefits.

WebEOC easily met the goals established for the upgrade project, won the trust of the people who will be using it, made those users more confident in their ability to respond to disasters, and strengthened the city’s emergency response capability. These outcomes have resulted in greater organization in the EOC, expanding situational awareness and promoting better decision making.